FREQUENTLY ASKED QUESTIONS

everything you need to know before we start planning.

HOW FAR IN ADVANCE SHOULD I BOOK?

DO YOU REQUIRE A RETAINER?

DO YOU OFFER CUSTOM DESIGNS?

I DON'T SEE WHAT IM LOOKING FOR... CAN YOU SOURCE OR CREATE IT?

WE RECOMMEND REACHING OUT AS SOON AS YOU HAVE YOUR EVENT DATE AND VENUE SECURED. AVAILABILITY IS LIMITED AND DATES ARE NOT RESERVED UNTIL YOUR RETAINER AND CONTRACT HAVE BEEN RECEIVED.

YES A NON-REFUNDABLE RETAINER AND SIGNED CONTRACT ARE REQUIRED TO OFFICIALLY RESERVE YOUR EVENT DATE. THE REMAINING BALANCE WILL BE OUTLINED IN YOUR PROPOSAL AND INVOICE.

ABSOLUTELY! EVERY POP OF PARTY EVENT IS DESIGNED AROUND YOUR VISION. FROM CUSTOM BACKDROPS AND SIGNAGE TO BRANDED DISPLAYS AND SPECIALTY FABRICATIONS, WE LOVE BRINGING NEW IDEAS TO LIFE

YES! OUR INVENTORY EXTENDS BEYOND WHAT YOU SEE ONLINE, AND WE'RE ALWAYS OPEN TO SOURCING OR CREATING SOMETHING SPECIFICALLY TO YOUR EVENT. TELL US WHAT YOU'RE ENVISIONING IN YOUR INQUIRY AND WE'LL EXPLORE WHATS POSSIBLE!

STILL HAVE QUESTIONS?

WE'RE HAPPY TO HELP. TELL US A LITTLE ABOUT YOUR EVENT AND WE'LL TAKE IT FROM THERE.